Do you love helping people? Are you smart, humorous, and creative? Are communication and working under pressure two of your best skills? If you answered yes; to all of the above, keep reading!
As a member of our Event Expert team, you'll be the voice of SeatGeek. You'll interact with customers through phone calls, emails, live chat and social media to resolve their issues and stay in the know about SeatGeek's latest features. We are passionate about providing ridiculously good customer service, and our Event Expert folks are some of the best and brightest in the industry.
We are looking for Event Experts who can commit to shifts from 11-7pm or 12-8pm PST. We may require some weekend work as well. Currently we are looking to expand our team but you will need to be located in the Portland, OR area.
Application Guidelines/Contact:What you'll do-Be the first point of contact for customer questions through phone, email, live chat, and social media (even on the weekends!)-Use metrics and consumer insight to help make SeatGeek better-Consistently go above and beyond for our customers (think generous refunds and unexpected gifts, just because!)
Perks-Competitive salary in a well-funded early stage company-$100/mo to spend on live events tickets-A superb benefits package that supports health/dental/vision-Spotify/Rdio memberships and a discounted gym membership-Three weeks of paid vacation per year
(See original posting at: https://www.macslist.org/macs-list/SeatGeek/Event-Expert-SeatGeek/pp14JG...)